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What to Expect

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STEP I: Sales Appointment

Our unique user experience begins with an initial consultation with our friendly and knowledgeable custom experience guide to get your project started on the right foot. We will manage your cabinet and countertop project from start to finish to ensure you are not only totally pleased with your end product but have enjoyed the entire process.

Dons Custom Longmont and Boulder Countertops and Cabinets salesTeamCropped 1024x761 - What to Expect

Our Sales Team: Kevin, Dennis, Kara, and Haden

STEP II: Design and Template

Our interactive design process guarantees that your ideas are captured exactly as you imagined. Our detail-oriented design team will create 3D renderings of your project to easily visualize your future home. Our template specialist will come out to collect measurements to ensure a precise installation. Once you have given your enthusiastic approval, our fabrication team will launch into bringing the design to life.

STEP III: Install

The FUN part! Driven with passion and professionalism, our team of high-quality craftsmen with over 55 years of experience, go to work to build and install your new dream space.

STEP IV: 100% Customer Satisfaction Guarantee

At Don’s we will not stop until you are 100% satisfied with our work. Renovating your home is a huge commitment and can be very stressful, but with Don’s Custom Countertops we treat every project with care and attention – as if it were going into our own homes.

Doug Kirby
2022-01-14
We had Don's add new granite countertops to our recently purchased home. We had initially got some estimates from some other companies who offered some alternative surface types that we thought would be less expensive. When I call Don's, they shared with me that they had some granite options that would not be that expensive. Don's Custom Countertops estimate came in 40% less then the other estimates which were for a lesser quality surface compared to actual granite from Don's. We also loved that on our second call when we gave them rough measurements, they were able to get us an approximate estimate within an hour or so. This was amazing, as it helped us get a ball park price to make our decision to clearly go with Don's Custom Countertops. There professional and friendly service from Kara, Haden, and Dennis were absolutely incredible! From the initial meeting at their showroom to the completed installation, which included putting down blankets over the carpet and flooring for protection to an absolutely beautiful final product. I can honestly say that our next countertop replacement project will be with Don's. No need to waste time shopping around with other companies. Don's Custom Countertops is the REAL DEAL as THE example of an excellent business! Thanks Don's Custom Countertops Team! Looking forward to doing business with you again!
June Lemmings
2022-01-07
Installed quartz countertops. Great service & quality.
Larry Brand
2022-01-06
I have used Don's Custom Countertops on four different occasions. Obviously I like their workmanship and quality products. They provide well engineered and manufactured countertops that look great and fit perfectly. The personnel from estimating, template making and installing are very easy to work with and are very professional.
Michael O
2022-01-04
Haden and the team replaced my kitchen countertops. They did a great job both fabricating the granite and installing the finished countertops. They were very easy to work with, were very professional, and were on-time for both the measuring and the installation. It was a pleasure to work with them and I will definitely call them when I get started on my bathroom counters.
bob sauer
2022-01-02
A shout out for Don’s Custom Countertops on the complete kitchen overhaul they did for us. We were particularly happy with Dennis and the design he came up with, which efficiently took our kitchen from a cramped 1 to 2 person space to a larger and much more inviting gathering space. This was our first holiday in the new kitchen, and the kitchen became the hub of activities with plenty of room for numerous cooks and for others just to sit and socialize. We have been in the new kitchen for several months now, and everything about the design feels natural, from the work triangle to the sizes and placement of the counter spaces to the flow through and around the kitchen. We are super happy with the look and feel of the new kitchen and would 100% do it again. Thanks Dennis!
Mindy Pantiel
2021-12-23
Don's Custom Countertops replaced our kitchen countertops and from the first time my husband and visited the showroom to installation day, we found working with them to be a positive experience every step of the way. We were especially impressed with the professionalism of the installation team who took extreme care in moving equipment in and out of our home as needed, and did a meticulous job of installing our counters. If you need countertops and want lots of options and an easy and professional group of people to work with we would highly recommend this business.
Justine
2021-12-17
I needed to have new countertops installed in my kitchen and bathrooms, but didn't know where to start. I reached out to a couple other countertop companies and and there were delays in responses or no response at all. I called Don's Custom Countertops and they were very responsive and happy to answer all of my questions. I ended up going with Don's...their communication was great and the quality of work was excellent!
Chris Henson
2021-11-17
I was so impressed by all of the staff at Don's Custom Countertops. They were consistently helpful, available and easy to work with. They provided us with much needed advice for remodeling our kitchen. Their suggestions and ideas were always spot on. They were incredibly responsive to anything we requested. We felt like we were the only people with whom they were working due to the amount of attention and time they gave us. The quality of the work they did on replacing our countertops, the tile around our fireplace and the new cabinets was stellar. They went out of their way to ensure we were happy with their work. I can't recommend them highly enough. What a great group of professionals who take amazing pride in their services and customer care.
Pauline Soderholm
2021-10-30
We purchased quartz countertops from Don's in October 2021, Each and every person that we interacted with in the process was knowledgeable, very friendly and helpful. Including..... the woman in the office, the laser-measuring man and the installers. We couldn't be happier with our new countertops!
Dennis Frohlich
2021-10-17
Overall, we are quite pleased with the work performed by this family owned business. Don and Dennis were very professional, the staff who cut the granite countertops for our kitchen and two bathrooms did a precise job, but the shining stars were Troy and Eagle who did the actual installation. Troy and Eagle communicated with us very clearly and asked advice and permission when it was required. They were friendly, careful not to damage our home or the granite and unflappable during the installation even when there seemed like there was a bit of a problem in alignment. The only wrinkle was the demolition which left debris behind cabinets that should have been cleaned up better and possibly was the cause of some scratches on an outside table.
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